PARKS                                        DRAINAGE                        WASTE MANAGEMENT

TOWN BEAUTIFICATION           NEW PW SHOP                  CAPITAL SPENDING PLAN

BUILDING MAINTENANCE         SIGNAGE                          TENDERS & QUOTATIONS

EQUIPMENT MAINTENANCE      DOCK                                PLANNING PROJECTS

CUSTOMER SERVICE                  STAFF                               WORKPLACE

WATER SYSTEM                         WASTEWATER SYSTEM   PW BUDGET

INVENTORY CONTROL               PURCHASING                   RECORD KEEPING

PUBLIC PATH                              4P FESTIVAL                    SHOP APPEARANCE

DERELICT BUILDINGS               STREETS                           GARBAGE IN DITCHES
blue water country
town of powerview-
pine falls
CUSTOMER SERVICE
Description       
What is to be done        
When
Incoming Complaints



Interaction with public
by staff attending to
work
Written & verbal
Communications

Complaints that are the
responsibility of employee
performance should be
identified to employee and
behaviour corrected, or visa
versa – compliments
Investigated and resolved if within
PW area of responsibility (ie:
garbage pick up, etc)

Staff required to forward concern
to PW office or Supervisor

Letters and phone calls prepared
and forwarded by Supervisor
By Supervisor
Dealt with as they come in
What is to be done